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IMPORTANT FACTS TO KNOW


  1. REVIVAL SONGS :
    For some of the most popular songs of yesteryears, we have Original as well as the Revival version of the song. Please note that in Revival songs the music is carefully re-recorded, in a modern studio, using the original instruments to give a better sound effect and then overlaid with the original voice track. So, these are not modern remixes or imitative recorded versions. Everything is original, as good as new.

  2. We have only the original recordings of the songs in our database as digitally altering them affects their output considerably and also many customers feel, the song and its sentiments have been tampered with. Hence we have consciously taken a decision to keep the recording as the original one itself. You may find that some of the songs in your CD which are very old ones would have a recording difference vis a vis other songs in the same CD. Would request you to kindly bear with us on this.

  3. SHIPPING AND DELIVERY:
    HAMARACD is always working to improve the quality and cost of shipping for both our Indian and international customers. For this reason, shipping rates and policies are subject to change without notice. The standard shipping time is 15 working days from the date of payment clearance for International deliveries and 7 days for delivery anywhere in India. Though it may get delayed due to unforeseen circumstances, which may not be under our control.

  4. SECURE TRANSACTIONS - CREDIT CARD SAFETY:
    HAMARACD uses the latest encryption technology to keep your credit card information safe. To further protect this information, we process your credit card number on a server that isn't accessible from the Internet.

  5. RETURNS POLICY:
    All our shipping are done from our manufacturing facility in India and CDs are sent in specially designed boxes to avoid any transit damages. Saregama shouldn't be held liable for any damages to the CD cases etc. occurring at the courier's end. Also any complaints regarding replacement due to manufacturing defects will be attended only after the receipt of the original CD.

    The songs are recorded on recordable CDs (CDRs) and hence may not play on some VCD/DVD players but will play on all systems that read CDR's. In case you intend using the CDs bought on HamaraCD.com on a VCD/DVD player, it is advisable to check with your VCD/DVD player manufacturer about CDR compatibility before placing an order. This is because they do not comply with Multiplay specifications for CD/VCD/DVD players for computer created recording. Also we invite you to kindly surf the Optical Storage Technology Association Website at http://www.osta.org/specs/multiplay.htm for further details.
    Returns related to this issue will not be accepted.

  6. SHIPPING AND DELIVERY:
    HAMARACD is always working to improve the quality and cost of shipping for both our Indian and international customers. For this reason, shipping rates and policies are subject to change without notice. The standard shipping time is 14 working days from the date of payment clearance. Though it may get delayed due to unforeseen circumstances, which may not be under our control. Saregama doesn’t guarantee any fixed delivery times once it is dispatched from our Premises.

  7. PRICING:
    The price of each Customised CD excludes the shipping and handling charges, which depends on the order size and the shipping location and will appear in your payment stage of the order confirmation. Saregama India Ltd is not responsible for Credit Card Companies charging anything extra for service charges etc. We would request you to check with your Credit Card company for details regarding International transactions.

    Also the CD Price includes the sales tax and central excise and customs tax as per the Government of India regulations. Saregama India Ltd. will not be responsible for any local taxes/duties levied by the country of your residence for our shipments.